State Farm® Insurance Agent Bill Ball
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tonia Tanner
March 11, 2024
"Everyone one here is always on point. Anything I need they are just a phone call away and always providing a rapid response. Thank you always."
"Thank you. It is our honor to be of help when help is needed. Personal contact without and prompts is how we do business. "
Cynthia Smith
February 6, 2024
"Dawn is excellent and experienced with a wonderful personality"
"Thank you. We always try to be a source of help when help is needed. Our goal is always to provide personal professional service. I am pleased to hear Dawn has treated you this way. "
Donia Harper
November 28, 2023
"Dawn, Thanks so much for your time and assistance and recommendations. You are great."
"Thank you. We strive to be a help when help is needed. Dawn is a valuable member of this team. I am happy she was able to be of help to you. "
DJohnson
October 4, 2023
"Dawn is my Rep and she does an excellent job. Very happy with the service. When I call, she is always available to resolve my issues."
"Thank you. Dawn is a valued member of the agency. She embodies the spirit of our Agency. A source of help when help is needed. "
Gloria Nelson-Johnson
October 11, 2022
"Always a pleasure to work with Mr Ball and his Team of agents. They are very nice and professional and that makes for a good long term relationship. Thank you all for years of service. I would recommend this Insurance Agency."
"Thank you. Our goal is to treat our customers with professional, courteous service. Taking care of your Insurance needs is our honor."
Lojos Inc
August 17, 2022
"After being a loyal customer for many years, we had a bad hailstorm which damaged my roof. My entire street had their roofs replaced or repaired by their insurance companies. I was the only one with State Farm and we were denied the claim despite having obvious hail damage and we were told it was regular wear and tear so we had to pay out of pocket. We moved to Geico, like our neighbors and we are much happier now."
"We are so sorry to hear that you aren't happy with the decision made on your claim. Here at State Farm all claims are handled based on the merits or facts of the claim and the policy coverages. We would like the opportunity to resolve any issues you may have. Don't Hesitate to give us a call."
Dianna Davis-Small
June 24, 2022
"I have had a standing relationship with Bill Ball and his office for 17 years. Longevity says something in business. Even more, both Bill and Dawn have on several occasions provided valuable information to help wisely steer me and my husband both in personal matters and business matters. They are always willing to go above and beyond what we need. I hope others see the fruit of Bill Ball and his agent's labor."
Jenia Small
March 17, 2022
"Love them so much always professional and kind and quick to help."
"Thank you. Our goal is to provide the very best service to our customers."
supermanzx9r
March 2, 2022
"One of the best insurance agents in the DMV area ……. Hands down !!!!! Will recommend him to everyone I come across"
"Thank you. Our goal is to treat our customers the way they want to be treated. We are a source of information with products to help our customers protect what is important."
Gina
February 20, 2021
"I have been a client of this State Farm agency for over I think 8 years and I always receive excellent customer service from my rep Dawn Ferguson. She’s always on top of things and responds promptly. I highly recommend this State Farm office!"
"Thank you Gina. Dawn embodies the spirit of our agency. Thank you for putting your trust in us."
T. J. Wynn
January 26, 2021
"Great service, very courteous and highly professional."
"Thank you. Taking care of you and your insurance needs is our pleasure. Our goal is to treat our customers the way they want to be treated with personalized care and service."
Pat Bell
November 10, 2020
"Thank you Dawn for your promptness, professionalism and customer service. I can always count on the Bill Ball - State Farm team to take care of my insurance needs."
"Thank You. Our goal is to always provide the very best in products ad services."
Kurt Davis
October 14, 2020
"Mr.Ball's agency is the absolute best auto agency I have ever been involved with during my 39 yrs. of driving. Mr. Ball"s staff provides customer service that is not seen much in today's world and Dawn is always so helpful and pleasant to speak with. Thank you for all the years of service you have provided my family and I. Kurt R. Davis"
"Thank you Mr. Davis. My goal is to treat our customers the way they want to be treated. Taking care of you and your insurance needs is our top priority."
Kychia Wright
October 9, 2020
"I love my team at this office. They are always on point and call when there is an issue or even a discount that benefits me. They are a great team to handle all your needs for all insurance needs."
"Thank you for letting us know how we are doing. We appreciate you letting us take care of your insurance needs. Our goal is to treat our customers the way they want to be treated."
Sattina Parrish
July 22, 2020
"Dawn gives awesome customer service. She is always professional and always polite. In speaking with her, its like we are family because she is just down to earth and just treats you like family. You will never be disappointed in doing business with her."
Tiffany Jones
June 16, 2020
"Great customer service from Dawn all the time. She is the best at what she does. The receptionist is so warm and welcoming when you call as well. Keep up the good work."
Joseph Harrell, Jr.
May 29, 2020
"I super appreciate all the assistant that Bill Ball and his staff have provided me throughout my relationship with them. Dawn and Jennifer are the best. Just today I spoke to Dawn (da bomb) and her knowledge of her trade and responsiveness to my questions was outstanding! I love the personal service. It is such a pleasure to be greeted like a friend everytime I call the office. When you do business with this agent the Welcome mat is always rolled out. Thanks for all you do!"
Monty Reeves
April 29, 2020
"Hey State Farm Family !! I Love and Appreciate you All !!! Exceptional Service!!! I have to say Thank you to ALL of you that have been Providing OUTSTANDING SERVICES to me for Years!! I'm coming back in June to my State Farm Family!! I can't wait . Miss yall stay safe ❤"
Daryl Lytle
March 18, 2020
"Dawn was very helpful, she answered all of my questions and gave great customer service."
"Thank you. We always try to be a source of information and help for our customers."
Nakiya Harlaque
March 11, 2020
"Very friendly and efficient!! Dawn and Jennifer are both super helpful when it comes to getting the job done. Awesome personalities, I appreciate the service they give💜"
"Thank you. Being a source of help when help is needed is the cornerstone of my agency. Our goal is to treat our customers the way the want to be treated. We are "Like a good neighbor"."
Vaughn West
February 11, 2020
"Dawn Ferguson ALWAYS goes beyond the call of duty for me. She is a GREAT asset to State Farm insurance. She had me covered on issues that I would have not known were lacking. She makes me feel like I am her only customer! Great job as always Dawn. I am grateful to have you there for me and my family. Thanks!!"
"Thank you. Dawn is a vital member of my team. We strive to be a Good Neighbor, a source of help when help is needed. The mission of my agency is to treat our customers the way they want to be treated. Our focus is to listen and respond to our customers."
Portia Young
February 7, 2020
"Ms. Dawn has Excellent customer service . She was very Polite and Helpfully. Thank you again"
"Thank you. I will let Dawn know. We will continue to provide you with the very best service."
Pamela Kelly
February 5, 2020
"Dawn Ferguson was a breathe of fresh air with her kind and helpful spirit. And she gave me some great tips. I’m glad she’s on your team , Mr. Ball. Kindness goes a long way and I appreciate her for it! Be blessed"
"Thank you. Dawn is a vital part of my team. You can always count of Dawn and my agency for all of your insurance questions and needs."
Michelle Pinkett
January 10, 2020
"Excellent customer service for 30 plus years. Always there for me and my entire family. Makes sure we are okay before any business is discussed. This agency is top notch knowledgeable in every aspect on all insurance matters."
Nick Norris
January 9, 2020
"Great friendly service very flexible 1000% recommended"